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If this is your first order, or you need to update your shipping and/or send credit card information, our secure order form can be used to send that information via an encryption system that is safe on the internet. The secure order form will open in a new browser window, so after your submit your order you will be taken to another page in that same browser window, and if you simply close that window you will return to this page.
If your shipping and/or payment information is on file with us so that you only need to let us know the coins you wish to purchase, you can place your order in a regular e-mail to order@calgarycoin.com. However you may still use the secure order form if you wish. PLEASE NOTE THAT WE WILL NOT KEEP YOUR PAYMENT INFORMATION ON FILE UNLESS YOU SPECIFICALLY ASK US TO DO SO IN THE COMMENTS SECTION AT THE BOTTOM OF THE ORDER FORM.
PLEASE DO NOT SEND CREDIT CARD INFORMATION IN A REGULAR E-MAIL.
TERMS OF SALE
All coins are guaranteed to be genuine and as described.
Any item may be returned for any reason within 14 days from the date you receive it, as long as it is in the same condition as when we sent it. No reason for returning an item need be given but would be appreciated. Please contact us before returning an item, and we will advise you on the best shipping method to use.
All prices are in Canadian dollars. However, unless the difference exceeds 5% (as I write this it is less than 1%) we will treat US dollar payments at par with the Canadian dollar. If the exchange rate exceeds 5% we will adjust US dollar total when we confirm your order. For clients in the USA using a credit card, we charge directly in US funds which will avoid exchange rate differentials, but as we are a Canadian company you bank might charge a foreign transaction fee. So banks do and others do not, but we have no control over this.
For orders over $300.00 we will include free shipping, and will determine the best shipping method and assume all risks for loss in the mail. For orders under $300.00 postage is $14.00 for non-Canadian addresses and $10.00 for Canadian addresses and we assume all risks in the mail (we will choose the best shipping method, which will usually be express or registered mail with tracking). For orders under $100.00 you have the option of selecting regular mail for $2.50, but at your risk for loss in the mail.
For orders shipped to Canadian addresses will will have tax added at the appropriate rate. 5% GST will be added to all orders we ship to any GST/PST province. HST will be added to the final invoice amount as appropriate if you live in an HST province, 15% in Nova Scotia, 13% in NFLD, Ontario, New Brunswick, 12% in BC. These taxes do not apply to orders shipped to addresses outside of Canada, but you are responsible for any import fees applied by your country might apply (usually none to the USA).
It is impossible on a website like ours to remove all sold items as we sell them, so occassionally items might no longer be available. When this happens, we will contact you before processing your order.
Should it prove necessary to contact us other than by e-mail,
we can be reached by any of the following means:
Telephone number:
CANADA 403-266-5262 |
Fax number:
CANADA 403-266-6527 |
 Mailing Address:
Robert Kokotailo
Box 1608 Stn. M
Calgary, Alberta
Canada T2P 2L7 |
Store address:
Calgary Coin Gallery
1404 Center Street SE
4 1/2 blocks SOUTH
of the Calgary Tower. |
Please send mail only to the PO box above to the left.
DO NOT SEND MAIL TO THE STORE ADDRESS.
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